Cancellation Policy

Last Reviewed Date: 01/06/2024

Katariya Cafe is committed to providing a delicious and convenient dining experience. We understand that plans may change, so we offer a flexible cancellation policy for online orders

1. Order Cancellation Before Confirmation

You can cancel your order free of charge anytime before it is confirmed by Katariya Cafe.
Confirmed orders signify that your food is being prepared and cannot be cancelled.

2. Cancellation After Confirmation (Within 30 Minutes)

f you need to cancel your confirmed order within 30 minutes of placing it, you will receive a full refund.
You can cancel your order by calling us at +9196805 79239 or by replying to your order confirmation email.

3. Cancellation After Confirmation (More Than 30 Minutes)

If you need to cancel your confirmed order more than 30 minutes after placing it, we will issue a partial refund.
The refund amount will be the total order value minus a processing fee of [Amount] per order.
This processing fee covers the cost of ingredients and preparation that has already begun.

4. Order Modifications

if you need to modify your confirmed order after it has been placed, please contact us as soon as possible.
We will do our best to accommodate your request, but changes may not be possible if your order is already in progress.
Additional charges may apply for order modifications depending on the nature of the change.

6. Special Events and Promotions

We take steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no security system is foolproof.

7. Inclement Weather

In the event of severe weather conditions that may impact deliveries, Katariya Cafe may need to cancel orders for safety reasons.
We will notify you by email or phone if your order is cancelled due to weather.
You will receive a full refund for any cancelled orders due to weather.

8. Technical Issues

In the rare event of technical issues with our online ordering system, Katariya Cafe reserves the right to cancel orders.
We will notify you by email or phone if your order is cancelled due to technical issues.
You will receive a full refund for any cancelled orders due to technical issues.

9. Contact Us

If you have any questions about our cancellation policy, please contact us at +9196805 79239 or katariasalesagency@gmail.com

If you have any questions about this Privacy Policy, please contact us : katariasalesagency@gmail.com